UPS Maintenance

The UPS service provided by Silicon power Solutions that guarantees a response time of either next day or within a 4 hour period 24 hours a day, 7 days a week. This response time is available in an annual maintenance agreement
Every UPS needs to be serviced regularly to ensure that it is operating correctly and that its batteries are in good working order. As a minimum, a UPS Solutions Maintenance Agreement provides reassurance of knowing that a technician is available when required. Some customers are content with a simple annual subscription which offers the availability of a technician within a given timeframe. Others prefer a more comprehensive service - A tailored UPS Systems Maintenance contract can address all needs


Battery Maintenance

Silicon Power Systems UPS Battery Care plans are tailored towards the types of batteries used within UPS and Standby Power Systems. They can be combined with a UPS Maintenance plan to provide complete system cover or provided where only the battery is to be maintained

Full AC and DC on-site load testing when a complete system inspection is required. Load bank testing is provided as an option to standard commissioning and maintenance procedures. Load bank testing helps to identify potential areas for concern under controlled test conditions. With the service an engineer can quickly identify if the UPS is correctly connected and/or capable of supporting a critical load. Load bank testing can also be used as part of extensive battery testing.


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